Water Heater Repair Newport News

The technician was polite and took care of a simple water heater problem and Took the time to explain things to me.

~ Louis

I am very pleased Louis was very professional and did a fantastic job getting my plumbing working

~ Jason

How refreshing to find a local down to earth plumbing professional (licensed) who proposed common sense budget recommendations for fixing multiple plumbing issues in an older home. For the past year and not living locally, I have had a bucket-list of maintenance issues to take care of my Mother’s home when she passed. Justin arrived with his apprentice and quickly went to work. I watched from afar listening to Justin instruct the apprentice on how to properly thread plumbers tape - Who knew unless it is threaded in the proper direction the seal is not 100%.Anyway I wanted other folks who are weary of plumbing contractors to make a call to Bay Breeze first. When I can get to major renovations Bay Breeze will be my choice as I know the job will be done correctly.

~ Philip Jones

they were easy to get in touch with and personable however, i paid for a clog to be cleared and in clearing the original clog another was caused that didn’t exist prior to having them come out. i’m sure overall bay breeze does good work but i was unhappy with the work i received.edit: they did come to my house. the tech was named justin and i spoke to robin on the phone. i have the charge on my account for bay breeze plumbing. 🙂

~ Mariah Mccullar

They reran my gas pipes from the meter to the furnace room and did a great job! Neat, professional, and just as important; on time. Highly recommended!

~ christopher engles

Robin called me back quickly came out to my house on time. He had a positive attitude and left my bathroom cleaner than what it was when he got there. I highly recommend Robin with Bay Breeze Plumbing.

~ Patients Bagwell

Honestly 10/10 stars. Greg was incredibly thorough and his attention to detail was unparalleled. Very happy with the service he provided today when looking at my AC units

~ Ernesto Ordonez

Noah and his service associate did an awesome job trouble shooting my plumbing issues and were speedy yet thorough at ensuring everything was done right.

~ Melissa Golden

Got us back to good. Even took extra time to check dampers while adding coolant

~ Josh

Very responsive and professional.

~ Gabriela Tercero

Omar was our plumber (from MEP) and his work was impeccable. I highly recommend MEP and will use them again in the future!

~ Mike Slack

I have an annual maintenance contract with MEP. It is the best money I have spent on our home! Today, Wayne came to flush out the hot water heater. I was so pleased to see he uses vinegar as his cleaning agent (a good cleaner and environmentally safe)! And Wayne is the nicest guy! Very thorough in his work and takes pride in what he does. After Wayne, Greg arrived to do the Spring HVAC tune up. Another really nice guy who takes pride in his work! It is wonderful to work with professionals who are courteous (they both called before they arrived) and care about their work. I've had a maintenance contract with MEP for 2 years now and glad to have made the decision to go with MEP!

~ Deborah Reed-Astle

Made quick work of the issue. Provided knowledge as to what caused the issue.

~ Derek Wimes

Brad replaced a crucial part of our air conditioning unit and was a great technician overall. He kept us informed of what he was doing and ensured the areas in which he was working were clean afterwards. Before leaving he ensured our doors were even locked. Very impressed with his professionalism and customer service.

~ Mariah Ramirez

I called your company for a second opinion. Masters was the company that told me we needed a new heat pump and was on the verge of a total breakdown. I called your company and Greg came out to check the system. I was very happy to know that the system did not need it replaced. Greg did recommend we replace the connector and we did. I was extremely happy with the honesty of your company. I will definitely call you for all my heating and air conditioning needs. I will also recommend your company to all my neighbors. Thank You! D. Fox

~ D. Fox

This is a note of appreciation to Turner’s Service Company for the excellent HVAC services they recently performed in my home. Since generic accolades are so easy to toss around, I think a few specifics make it easier for an average person to understand why I am taking the time to write this note. This house is about 7 years old with 2 HVAC systems. One is in the attic and one in the basement. Even though I have had a service contract on both systems with one of Turners competitors for this entire period, I have had performance issues with them literally every year. When I cut the A/C units on for the first time this spring and found that neither was working, my wife and I decided that enough was enough and decided to finally explore repair and/or replacement alternatives. I solicited quotes from several companies including Turner’s, who had been recommended to us. After evaluating prices, products, service, etc., we decided that Turner’s looked to be the one that provided the best value, so we signed the contract with them. What a great decision! Up to the actual time of installation, Turner’s was still working with the manufacturer on our behalf, attempting to either obtain better prices or system upgrades. Installation experience was non intrusive and event free. The installation crew was, to the man, knowledgeable, well spoken, friendly and sharp in appearance. In other words, they were professional. They examined everything in detail including the attic, vents and ductwork. Through this examination they found multiple efficiency issues including gaping holes where my vents intersect the ducts. These items were apparently overlooked by the previous

~ undefined

Steve Dylan was an excellent and efficient technician. Would recommend this company to anyone that needed plumbing and drain cleaning services.

~ Lisa C.

Nathan is the best! He’s one of the nicest, smartest and most hardworking people I’ve ever met. Definitely ask for him if you need work done on your HVAC system.

~ Michael S.